• snom3xx, snom190:

1. Switch between "User Mode" and "Admin Mode"
2. Reset lost administrator password
3. Reset lost HTTP password
4. Reset lost administrator and HTTP password
   

1. To set the phone back to "Admin mode", press the Settings key and confirm the menu item "Administrator Password". On the prompt enter your administrator password, if you have set one, or the default password, which is "0000" (four zeros), and confirm.

2. Reset lost administrator password by performing a reset to factory defaults (Warning: All configuration changes get lost!)

• via Web Interface (Note: This will work only when the web interface is not secured by a password):
  

• Obtain your phone's IP address and currently used firmware version by pressing the Help button on your snom 3xx

• Open your phone's web browser and choose the URL corresponding to your current firmware version:
  • Firmware versions lower than 3.0: http://phonesIpAdr/set_base_en.htm?reset=Reset
  • Firmware versions higher than or equal to 3.0: http://phonesIpAdr/advanced.htm?reset=Reset
• Copy the appropriate URL into the address line of your web browser and then change "phonesIPAdr" to your phone's actual IP address.
  
• The phone reboots automatically and everything will be accessible again. 

3. Reset lost HTTP password:

• via phone keypad:
  
  • snom360: Press the "Settings" Key and scroll down to "Reset Values". Confirm by pressing and enter the Administrator password!
  • snom320: Press the "Settings" Key and press the soft key below the displayed "Reset" and enter the Administrator password!.
  • snom300: Press the "Navigation Button" "down" and scroll until "Configuration". Press the "Navigation Button" "right" and confirm by pressing and enter the Administrator password!
  • snom190: Use the arrow keys to navigate to "Configuration". Press the left "softkey" below "Reset" and enter the Administrator password!

4. Reset lost administrator and HTTP password

• Via TFTP (english description/deutsche Beschreibung): Note: This process combines firmware update and factory reset.