Vonage .: Broadband Routers Knowledge Base

What is my vonage "Account Status" and How Does It Affect My Service?
You can verify your Vonage account status any time by simply reviewing the...

Is My Account Assigned the Correct Phone Adapter?
Vonage requires a telephone adaptor to use our service (with the exception of the...

How do I Locatie the WAN MAC Address of Your VoIP Phone Adapter?
The MAC/WAN address will be 12 characters in length, containing both letters and...

How Do I Determine my Phone Adapter and Vonage Telephone Port Assignments?
Vonage requires a telephone adapter to use our service (with the exception of the...

How Do I Restart My VoIP Phone Adapter and Network Devices?
Because the Vonage service uses your Internet service and network devices, an Internet...

I had a previous account with Vonage and would like to get it back. I still have my Phone Adapter I’d like to use.
Unfortunately Vonage cannot re-activate disconnected or closed accounts. You will need...