Philips 841 .: Broadband Routers Knowledge Base

Why is my phone not working properly with an (A)DSL installation?
Your problem is one of the following:Internet connection loss or very poor connection...

How to register or unregister my Handset to my base unit?
For register your Handset VOIP8410B/37.1 ) press Reg. Register shall be highlighted. 2...

Can I get a call from someone calling from a normal fixed line and/or calling from a mobile phone?
Thanks to 'Skype In' (this service is not free) you can have a phone number on which...

Can I receive a second Skype call while I am already calling with Skype?
No, you are not able to receive a second Skype call. In this case, the caller will get...

Why is it necessary to dial the country code, when I call someone from my own country when using Skype out?
The call will be established via a worldwide server which is probably not located in...

Can I change the dial mode? I can't find this feature in the menu.
This feature is indeed country dependent. If you do not find it in the menu of your...

The access to my phonebook is denied. Why?
The VOIP841 phonebook is dedicated tothe use of SKYPE. You need to be SKYPE connected...

I noticed on my handset, that the time displayed is not correct whereas I had set it up. How do I solve this issue?
You may have a phone installation (Pabx, ISDN, Internet Service Provider Box, etc.)...

How do I activate the "do not disturb mode"?
This is only possible for the incoming Skype calls: 1. Select Menu 2. Scroll down to...

What is the 'Mood' option for and How do I set it up?
You can use this feature to add a personal comment that will be seen by the people from...

I get a very poor audio quality during conversation
VoIP uses the Internet IP network for transporting the voice real time operation. The...

Is there a risk on the voice call quality?
IP uses the Internet IP network for transporting the voice. The overall quality will...

The audio volume is too low. How do I increase it ?
Please check the following points:Check you have set up the ringer volume for incoming...

I hear a short Ring (beeps) and not the chosen ringtone during a incoming call by landline .
By default for Landline,intercom and SkypeIn , Ring Melody set to Melody 1.This ring is...

I’m not able to sign in to Skype through my VOIP841, how can I resolve this?
If your are not able to sign in to Skype using the VOIP841 phone by typing in the...

Can I get an additional handset?
There is VOIP841 addional handsets available on the market. Please see for product...