A VoIP PBX solution can also help your business include remote workers too. This means if you have people that work from home, or you have an office and a home office you can include both these as extensions without installing a complete system at each location. Your traveling workers can log in to their phone extension using their laptop and a softphone or other solution. There are several softphones VoIPShop.com.au can recommend for ease of use and high audio quality.